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Fashion & apparel · Canada

+33% mobile conversion rate by fixing collection pages

82% of traffic was on mobile, but the store was designed on desktop. Shoppers couldn't find their size or style.

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Results

Mobile conversion rate

▲ 33%

+33%

Before1.2%
After1.6%

Add-to-cart rate

▲ 40%

+40%

Before5.8%
After8.1%

The challenge

Heatmaps showed mobile users scrolling endlessly through collection pages, and 38% of product page exits happened on the size selector.

What we did

  1. 1

    Redesigned mobile collection pages with sticky filters and size availability

  2. 2

    Added a fit finder and size guide directly on the product page

  3. 3

    Simplified the mobile menu from 40 links to 8 clear paths

  4. 4

    Improved image loading so the first product appears instantly

The result

Mobile conversion rate up 33% and size-related returns down noticeably.

Next case study · Beauty & skincare

+41% conversion rate by rebuilding the product page around trust

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